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PECB ISO-IEC-27035-Lead-Incident-Manager Exam Syllabus Topics:

Topic
Details

Topic 1

• Preparing and executing the incident response plan for information security incidents: This section of the exam measures skills of Incident Response Managers and covers the preparation and activation of incident response plans. It focuses on readiness activities such as team training, resource allocation, and simulation exercises, along with actual response execution when incidents occur.

Topic 2

• Designing and developing an organizational incident management process based on ISO
• IEC 27035: This section of the exam measures skills of Information Security Analysts and covers how to tailor the ISO
• IEC 27035 framework to the unique needs of an organization, including policy development, role definition, and establishing workflows for handling incidents.

Topic 3

• Implementing incident management processes and managing information security incidents: This section of the exam measures skills of Information Security Analysts and covers the practical implementation of incident management strategies. It looks at ongoing incident tracking, communication during crises, and ensuring incidents are resolved in accordance with established protocols.

Topic 4

• Information security incident management process based on ISO
• IEC 27035: This section of the exam measures skills of Incident Response Managers and covers the standardized steps and processes outlined in ISO
• IEC 27035. It emphasizes how organizations should structure their incident response lifecycle from detection to closure in a consistent and effective manner.

Topic 5

• Improving the incident management processes and activities: This section of the exam measures skills of Incident Response Managers and covers the review and enhancement of existing incident management processes. It involves post-incident reviews, learning from past events, and refining tools, training, and techniques to improve future response efforts.

PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q52-Q57):

NEW QUESTION # 52
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a "count down" process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities Scenario 2 (continued from above) According to scenario 2, in which phase did Mark introduce a "count down" process?

• A. Respond
• B. Learn Lessons
• C. Assess and Decide

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The "count down" process introduced by Mark in the scenario is intended to expedite the evaluation and classification of information security events - determining whether they are actual incidents or not. This aligns precisely with the "Assess and Decide" phase in ISO/IEC 27035-1 and ISO/IEC 27035-2.
The "Assess and Decide" phase, as defined in ISO/IEC 27035-1:2016, involves the timely assessment of events, classification of vulnerabilities, and making decisions about appropriate handling paths. Speed is essential here, as delays in classifying and responding to potential incidents can increase risk exposure.
Mark's innovation-a "count down" timer-demonstrates a procedural enhancement to ensure incidents are not left unreviewed. This mechanism improves the timeliness and structure of incident classification and decision-making, which is a key objective of the "Assess and Decide" phase.
Reference Extracts:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Assess and decide phase aims to determine the significance of reported events and decide how to treat them." ISO/IEC 27035-2:2016, Clause 7.3: "Assessment of events involves determining whether they constitute an incident and the urgency of response." Therefore, the correct answer is C: Assess and Decide.
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NEW QUESTION # 53
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a 'count down' process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on scenario 2, was Mark's information security incident management policy appropriately developed?

• A. No, he should have outlined any awareness and training initiatives within the organization that are related to incident management
• B. Yes, the information security incident management policy was appropriately developed
• C. No, the purpose of the information security incident management policy was not appropriately defined, as it failed to address all potential threats

Answer: B

Explanation:
-
Comprehensive and Detailed Explanation From Exact Extract:
Yes, Mark's approach to developing NoSpace's information security incident management policy was aligned with the structured guidelines outlined in ISO/IEC 27035-1 and ISO/IEC 27035-2. These standards emphasize the importance of establishing an effective and realistic policy framework that supports the identification, management, and learning from information security incidents.
ISO/IEC 27035-1:2016, Clause 6.1, outlines the core components of the "Prepare" phase of the incident management lifecycle. A well-developed incident management policy should:
* Define the purpose, scope, and applicability of the policy
* Focus on critical assets and threats identified through a formal risk assessment
* Be shaped by stakeholder input
* Be realistic, enforceable, and capable of being integrated across departments
* Include training and awareness tailored to relevant personnel
In this scenario, Mark held a strategic session with stakeholders, ensured the policy was risk-based, and tailored training initiatives to critical roles only - which aligns precisely with ISO guidance on optimizing resource allocation and ensuring enforceability.
Option A is incorrect because the scenario clearly states that Mark implemented training and awareness initiatives tailored to critical response roles, which meets ISO/IEC 27035-1 expectations.
Option B is incorrect because ISO/IEC 27035-1 emphasizes prioritization of high-risk threats rather than attempting to address all potential threats equally. A focused and actionable policy that targets the most significant risks is more practical and aligns with international best practices.
Reference Extracts:
* ISO/IEC 27035-1:2016, Clause 6.1: "The preparation phase should include the definition of incident management policy, development of procedures, and awareness/training initiatives."
* ISO/IEC 27035-2:2016, Clause 5.1: "The policy should be concise, focused on relevant threats, and shaped by organizational structure and risk appetite."
* ISO/IEC 27001:2022, Annex A.5.25 & A.5.27: "Clear roles, responsibilities, and awareness should be assigned and supported through training."
Therefore, the correct answer is: C. Yes, the information security incident management policy was appropriately developed.

NEW QUESTION # 54
What is the purpose of monitoring behavioral analytics in security monitoring?

• A. To evaluate the effectiveness of security training programs
• B. To prioritize the treatment of security incidents
• C. To establish a standard for normal user behavior and detect unusual activities

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Behavioral analytics refers to using baselines of user or system behavior to identify anomalies that may indicate potential threats. According to ISO/IEC 27035-2, behavioral monitoring is an essential proactive technique for detecting insider threats, account compromise, and lateral movement by attackers.
Once a baseline for "normal behavior" is established (e.g., login patterns, file access, network usage), deviations can trigger alerts or investigations. This allows earlier detection of suspicious activities before they escalate into full-blown incidents.
Option A is a separate initiative related to awareness programs. Option B is more aligned with the response phase, not monitoring.
Reference:
ISO/IEC 27035-2:2016, Clause 7.3.2: "Security monitoring should include behavioral analysis to detect anomalies from baseline user and system activity." Correct answer: C
-

NEW QUESTION # 55
Scenario 1: RoLawyers is a prominent legal firm based in Guadalajara, Mexico. It specializes in a wide range of legal services tailored to meet the diverse needs of its clients. Committed to excellence and integrity, RoLawyers has a reputation for providing legal representation and consultancy to individuals, businesses, and organizations across various sectors.
Recognizing the critical importance of information security in today's digital landscape, RoLawyers has embarked on a journey to enhance its information security measures. This company is implementing an information security incident management system aligned with ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. This initiative aims to strengthen RoLawyers' protections against possible cyber threats by implementing a structured incident response process to provide guidance on establishing and maintaining a competent incident response team.
After transitioning its database from physical to online infrastructure to facilitate seamless information sharing among its branches, RoLawyers encountered a significant security incident. A malicious attack targeted the online database, overloading it with traffic and causing a system crash, making it impossible for employees to access it for several hours.
In response to this critical incident, RoLawyers quickly implemented new measures to mitigate the risk of future occurrences. These measures included the deployment of a robust intrusion detection system (IDS) designed to proactively identify and alert the IT security team of potential intrusions or suspicious activities across the network infrastructure. This approach empowers RoLawyers to respond quickly to security threats, minimizing the impact on their operations and ensuring the continuity of its legal services.
By being proactive about information security and incident management, RoLawyers shows its dedication to protecting sensitive data, keeping client information confidential, and earning the trust of its stakeholders.
Using the latest practices and technologies, RoLawyers stays ahead in legal innovation and is ready to handle cybersecurity threats with resilience and careful attention.
Based on scenario 1, which information security principle was breached?

• A. Confidentiality
• B. Integrity
• C. Availability

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The three fundamental principles of information security are commonly known as the CIA Triad:
Confidentiality, Integrity, and Availability. ISO/IEC 27035 defines an information security incident as a single or a series of unwanted or unexpected information security events that have a significant probability of compromising business operations and threatening information security.
In the provided scenario, RoLawyers experienced a cyber-attack in which their online database was overwhelmed by malicious traffic (likely a Denial-of-Service or DoS-type attack), which caused the system to crash and became inaccessible to employees for several hours. As a result, the employees were unable to access critical legal data and client information necessary for daily operations.
According to ISO/IEC 27035-1:2016, "Availability refers to the property of being accessible and usable upon demand by an authorized entity." (Ref: ISO/IEC 27000:2018, Clause 3.7.3). The scenario clearly reflects a breach in availability since authorized users (employees) were unable to access systems or data when needed.
There was no mention of unauthorized disclosure (which would affect confidentiality) or data alteration (which would affect integrity). Therefore, the primary principle that was violated in this incident is Availability.
This type of incident aligns with the definition and consequences outlined in the ISO/IEC 27035-1:2016 and ISO/IEC 27001:2022 standards, which identify availability loss as one of the main risks to be managed through an incident management process.
Reference Extracts from ISO/IEC Standards:
* ISO/IEC 27000:2018, Clause 3.7.3 - "Availability: property of being accessible and usable upon demand by an authorized entity."
* ISO/IEC 27035-1:2016, Clause 4.1 - "An information security incident can be any event that compromises the confidentiality, integrity or availability of information."
* ISO/IEC 27035-1:2016, Clause 5.1 - "Maintaining availability is critical to service continuity and information assurance." Therefore, the correct answer is A: Availability.

NEW QUESTION # 56
Scenario 3: L&K Associates is a graphic design firm headquartered in Johannesburg, South Africa. It specializes in providing innovative and creative design solutions to clients across various industries. With offices in multiple parts of the country, they effectively serve clients, delivering design solutions that meet their unique needs and preferences.
In its commitment to maintaining information security, L&K Associates is implementing an information security incident management process guided by ISO/IEC 27035-1 and ISO/IEC 27035-2. Leona, the designated leader overseeing the implementation of the incident management process, customized the scope of incident management to align with the organization's unique requirements. This involved specifying the IT systems, services, and personnel involved in the incident management process while excluding potential incident sources beyond those directly related to IT systems and services.
In scenario 3, which technique did L&K Associates use for its risk analysis process?

• A. Semi-quantitative risk analysis
• B. Qualitative risk analysis
• C. Quantitative risk analysis

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In the scenario, Leona used a methodology that estimates "practical values for consequences and their probabilities," which clearly points to a quantitative risk analysis approach.
Quantitative risk analysis, as defined in ISO/IEC 27005:2018, involves assigning numerical values (e.g., monetary impact, frequency rates) to both the probability and consequence of risks. This allows for risk prioritization based on actual or estimated figures, enabling data-driven decisions on mitigation strategies.
Qualitative analysis uses descriptive categories (e.g., high/medium/low), and semi-quantitative methods mix ranking scales with partial numeric estimations - neither of which are described in this scenario.
Reference:
ISO/IEC 27005:2018, Clause 8.3.3: "Quantitative risk analysis estimates the probability and impact of risk using numerical values to derive a risk level." Therefore, the correct answer is C: Quantitative risk analysis.
-

NEW QUESTION # 57
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